ATTN: Service Manager
I wish to complement you and your staff particularly Daniel Moore. Last Friday my car was booked in for a couple of warranty issues. I phoned on Thursday to see if it could be done while I waited, as my wife is chronically ill and needs somebody to help her out of bed. Daniel answered the phone and he immediately offered a loan car, which he delivered to our home on Thursday night and took my car. Than phone around 1:00 P.M on Friday to say our car was ready to be picked up.
Daniel was courteous, polite, competent and an employee you need to ensure is well looked after as he has your business at heart. I will certainly be telling friends and family about my experience. Next time I'm in the market for a new car McGrath VW will be the dealer I visit first.
- Ross Floate
Booking again with you guys to service my tiguan.
I actually live quite far from your dealership but again choose to come to you guys as the VW dealers around my area are hopeless.
Rang thru another dealer where the staff was extremely rude, booked my service and decided to cancel as I was left with a terrible impression.
Your sales staff and service staff rock!
Was it not for your great service, I would not have bought my VW tiguan.
Cheers and keep up the great work!
- Kyong Kim