Volkswagen 60-Day Policy
If your vehicle suffers a manufacturing defect that renders the vehicle immobile and no longer driveable within 60 days of the date of the purchase, Volkswagen will allow you choose either a refund, replacement or repair of your vehicle without having to prove that a major failure occurred, provided that:
- you, or a third party, did not cause the defect and did not fail to take reasonable steps to prevent the defect from occurring; and
- Volkswagen has been given a reasonable opportunity to determine the root cause of the defect (including to confirm that a manufacturing defect rendered the vehicle immobile and no longer driveable within 60 days of the date of the purchase).
*The information and multimedia content contained on this page is an overview intended for awareness purposes only. Visuals, illustrations and multimedia content may show specifications, accessories and options not available in Australia. Left-hand drive models might also be shown.
All product features, specifications and options are subject to change without notice. Dimensions, capacities and performance specifications apply to standard vehicles. Volkswagen Group Australia suggests you always contact your nearest approved Volkswagen Dealer or the Customer Care Centre to confirm specific features and applicable terms and conditions.